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quality
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| Just Property Services |
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Taking Pride In What We Do The quality of our work is
not only important to you but its paramount to the reputation and
future growth of our company. To make sure our work is to the highest standard we have developed many checking systems to allow our customers to follow up on our work Step One Job Sheet - Once you have contacted us we will complete an initial job sheet with your brief description of the what you feel is required Step Two Appointment - We will then arrange a mutually agreeable time to visit your property to discuss your requirements and complete our job description into what we feel the job actually details. Step Three Quote - A quote will then be prepared for you within 72 hours detailing the job details, labour costs, materials required and costs. Step Four Instruction - Once you are happy with the quote and the description we will agree a start date and an estimated completion date. Step Five Completion - When we have completed the job you will be given a customer sign off form which will give you and our team member a chance to review the job details against the works completed. This is also the chance to make sure you are completely satisfied with the completed works. Once you have signed off the works an invoice will be sent to you for payment. However if a client is not available to sign off the works within seven days of completion our team member will sign it off on your behalf. Step Six - Following receipt of payment Just Property Services will send to you a final questionare asking for your opinion not only relating to the works completed but also our teammembers performance, the company and service you received. We will also provide details of our referral programme which gives our clients the chance to pass our details to your friends, family and colleagues. In return we offer free labour to you to complete all those smaller jobs around your home. Depending on the nature and size of the job steps three may not take place if you decide to instruct Just Property Services to start the works immediately. |
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